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ATTENDANT - VALET Part-Time buy in US, Free Classifieds Ads


ATTENDANT - VALET Part-Time
Rivers Casino
Description:
CURRENT TEAM MEMBERS
In order to apply for and to be eligible for any transfer or promotion outside of a Team Member's existing department, Team Members must have completed three months in their current position, must not have accrued 9 or more attendance points (this includes points accrued between the time of the transfer request and the effective date of the transfer), and have a record free from suspension or final warning within the past 12 months unless approved by the Vice President of Human Resources (The three month requirement will not apply to intra-department transfers). Experience, length of service, performance evaluations and attendance records will be factors considered when selecting candidates for transfer or promotion.
This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
Job Functions:
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 Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Rivers Casin entity or by a guest of Rivers Casino.
 Greet the guest with positive body manner, friendly demeanor in accordance with the 5-10 rule; open hotel doors for guests during slow periods.
 Adheres to the guidelines of Rivers Casino parking and retrieval procedures.
 Explain to guests Rivers Casino parking and retrieval procedure to ensure guest satisfaction.
 Must be able to sprint to/from vehicles.
 Must strive to answer the valet phone within 3 rings and maintain professional telephone etiquette.
 Maintain proper storage and labeling of guest keys and tags.
 Keep the valet area and front of hotel entrance neat and free of trash.
 Maintain appropriate logbook or records during shift.
 Ability to share or divide attention among several ongoing activities, projects or assignments.
 Hand out valet tickets and perform damage inspections of all vehicles before parked.
 Hang coats and tag luggage for guests.

  • Respond to reasonable guest requests or place guest in contact with appropriate person for assistance

  • Must be able to work flexible hours including evenings, weekends, and holidays


Company Philosophy & Team Member Responsibility:
Guest Service Expectations:

  • Treats guests with a sense of caring and individuality while effectively identifying their specific needs...

  • Informing supervisor of guest needs which may require special accommodations...

  • Showing special recognition of frequent guests...

  • Maintaining a safe, clean and comfortable environment at all times...

  • Consistently welcoming guests, thanking them for their patronage, seeking ways to make them comfortable and expressing your desire to have them return...

  • Presenting a neat, clean, well-groomed appearance at all times...

  • Maintaining constant awareness of services, promotions, and events offered at the facility and informs guests...


Teamwork Expectations:

  • Cooperating and communicating with fellow team members in all departments and always striving for mutual respect and a feeling of camaraderie...

  • Projecting a positive, helpful image/attitude...

  • Accepting direction from supervisor and demonstrating ability to profit from constructive criticism...

  • Contributing to the success of the organization by producing accomplishments rather than activities, completing your duties with enthusiasm and by helping fellow team members improve job skills and performance...

  • Voluntarily assisting new team members to adjust to their work environmentâ€

  • Reporting for work on time and by showing flexibility to work overtime, and/or changing hours or days off...


Productivity & Profitability Expectations:

  • Relating ideas for improvements...

  • Knowing, understanding and complying with established Company and departmental policies and procedures...

  • Ensuring your work place is hazard-free...

  • Informing your supervisor of all pertinent information and reporting any irregularities to the Company...

  • Being proficient and accurate in all job duties and taking advantage of opportunities to improve your job knowledge and performance...

  • Adhering to the established work schedule...

  • Cooperating with all departments during investigations if required...

  • Maintaining an orderly, clean, and attractive working area...

  • Maintaining a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur...

  • Performing other duties as requested or assigned...


Requirements:
Job Requirements:

  • Excellent verbal and written communications skills.

  • Must know and abide by all applicable federal DOT, state, and local driving regulations.

  • Must be at least 18 years of age.

  • Able to drive a manual or standard shift transmission.

  • Ability to communicate with Team members and guests

  • Ability to be a TEAM player

  • Ability to successfully fulfill the pre-employment process

  • Ability to work flexible shifts and days of the week including holidays

  • Ability to obtain and maintain all necessary licensing







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